30 Day Money Back Guarantee
At Handcrafted Hosting, we believe it is only right that you are 100% happy with your purchase. As such, if you don’t believe the product(s) you purchased are the best fit for your requirements and have attempted to resolve any issues with our support staff, we will provide a full refund within 30 days of the date of purchase.
Simply email our support team to request your refund. If you could give us some insight into what went wrong and how we can improve, we’d be delighted.
Please ensure that you have backed up your website files, databases and email messages, if you wish to take them with you. Your hosting account will be removed from our systems immediately.
Please note that whilst we will make every attempt to process the refund as quickly as possible, our payment processor Stripe and your financial institution can take up to 20 days for the refund to reflect in your bank/card account.